Your Care Home Support Services was founded three years ago by Tina Westlake who had previously worked in the care sector and felt clients deserved a better service than that currently available. Her mission was to find other carers who shared her passion to look after people as if they were their own family, people who truly cared. We now have over 30 assistants working with us and are continuing to grow whilst maintaining our ethos of providing a very unique personal service to each and every one of our clients.
how do we work?
Your Care is a new way of providing support at home by connecting our clients directly to local trusted assistants without the need for a care agency. This means you save money and our team of trusted assistants are paid a good rate for the brilliant work they do. We allow you to control how your care is delivered and by whom. We match you to a suitable assistant and allow you to make all the decisions and choices.
We simply provide dedicated and experienced individuals to assist with your needs. Each assistant is hand picked and matched to suit your individual requirements. For your peace of mind all of our assistants have undergone a rigorous vetting process and criminal records check, allowing us to offer a trusted, reliable and friendly service.
We believe you should be able to choose the assistant that provides your support, to have that same assistant each visit and for your support to be delivered to suit you. Thats why our services are flexible to the needs of each client and can include support with personal care, medication, all aspects of help around the home, escorting to appointments, socialising and good companionship.
At Your Care everything we do is centred on our clients wellbeing and that of our dedicated team of assistants. We want a visit from one of our assistants to be like a visit from a friend not a carer. Our visits start from a minimum of one hour to enable your assistant to get to know you and your routine, so you are not rushed but have the time you need to complete the task.
Your Care is defined as an introductory agency by the Care Quality Commission (CQC) and does not need to register. As a result of this, we are unable to offer services such as changes to a care plan or to recommend increased frequency of visits. All assistants are self- employed and have no need to be registered with CQC.